Packaging Details
Size:
20cm x 15cm x 5cm (7.87in x 5.91in x 1.97in)
Packaging Details
Size:
20cm x 15cm x 5cm (7.87in x 5.91in x 1.97in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Chihuahua's Little Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chihuahuaslittleshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast shipping) THANK YOU) It looks at the highest level) US size fit
Thank you, quickly came to the goods. Of Bashkortostan less than two weeks. 15 and 29 has picked up. Is fully consistent with the super quality, and very warm Catsuit, carefully. The length of the back 24 m ordered sat well. Seller recommend, will order more.
Perfect
Perfect order !
Suuuuuper! Warm lovely jacket buttons!
It's fast, quality good) size fit perfectly! recommend, took the York back 34 weight 3,5 all is fine)
Our French Bulldog jumpsuit perfectly! Normal quality, warm. Just go for a walk. Recommend!
All great, like the last time ordered more than once at this store. Delivery 11 days
Fast shipping, good quality.
Good quality. Recommend this product.
Received The parcel. Jumpsuit cool! Very beautiful, quality. Corresponds to the grid. The Fur on the hood, as natural. Looks nice, but it seems to be unnecessary. Dog he does not like. Seller parcel tracking, sent the message where it is. Delivery fast.
Cool suit, good quality. shipping Ryazan to 10 days. with the wrong size. my Pomeranian 7 months, just drowned, Will two sizes smaller.
Super
Grateful. The product is the same as described herein. Delivered quickly. Sewn all very well and there is no any smell. Very beautiful and high quality jacket. Our dog turned slightly too big but they brought it to mind. All advise store
Very good! Feel free to order
Thank you so much. My little dog very happy and feels warm in his jacket. Also thank you for your gift (bow-tie)
Nice jacket, very fast delivery 11 days Lipetsk